VIAIL have a consumer on auxilary staff who utilizes his expertise to instruct persons who are blind or low-vision the use of voice activated computer programs to foster their independence. The instruction sessions explore a variety of areas including keyboarding, use of Microsoft Word, writing text documents, accessing and surfing the internet, saving and retrieving documents, etc. 

 VIAIL provides mobility and orientation training to consumers in order to foster independence in their homes and community. Areas in which orientation may take place include, the Centers, participants’ home, public areas such as banks, post offices, utility companies, etc.

Staff is prepared to assist as needed, persons who find it necessary to retrofit their home after encountering a disability. Also, staff works with persons in public housing to ensure that their specific accommodations are recognized and provided. This service is utilize extensively on St. Croix. 

Our agency maintains contact with persons to provide deaf interpreter services as well as volunteers to read to and assist persons who are blind or persons with cognitive disabilities to ensure that gaps in understanding or communication are minimized. 

Consumer have meetings which focus on informational sessions as well as leisure and recreational activities .

Certified benefits planner provides guidance on ticket to work and benefits planning.

Once a week a consumer group meets at the Center for Peer Exchange and to plan field trips, birthday celebrations or to receive information from guest speakers.

The Center maintains a wheelchair bus and bus driver for the purpose of transporting consumers to and from the Center and Center related activities.

Equipment is available for rental. Additionally, the Center maintains a display of aids and devices that are generally used by consumers to accommodate their needs. These items can be viewed, tried and order through the Center.

Staff is trained to provide awareness throughout the community including language sensitivity and other aspects related to the development of an inclusive environment

Staff assists consumers in understanding Americans with Disability Act and being able to utilize it to the fullest extend in order to achieve and maintain independence.

Each year the staff conducts a series of Sensitivity and Awareness sessions for community organizations or groups including: banks, housing authority, hospital staffs,  and public transportation drivers.